Being totally present for another is a gift of ourselves to that person.  So called multitasking and the nature of media itself makes us attention deficit.  People want to be heard, and they want to feel that we have heard them.  It takes focus to hear what a person is really saying.  It takes open ears, an open heart and engaged conversation.  Being heard is a first step toward healing.  Being a good listener can help us become a healing agent.

“This you know, my beloved brethren. But everyone must be quick to hear, slow to speak and slow to anger.” James 1:19 (NASB)